Raining Data Customer Service representatives are available to provide assistance. For current information, please refer to the Raining Data Web site at:
http://www.rainingdata.com/support/cservice/customer.html
When you contact any of our offices for support, please have the System ID available. This number is located on the back of the product CD package.
Extended support services are available, preferably with advance notice. Extended hours are those hours outside our standard business hours, which includes holiday closures. Please call the Raining Data office in the United States at 1-949-261-1875, Monday through Friday, to make special arrangements.
Holiday closures are subject to change. Raining Data administrative offices in the United States are closed during most national holidays. Please see the Raining Data Web site for complete holiday information of your nearest office at:
http://www.rainingdata.com/support/cservice/locations.html
Support packages, including software upgrades, are available. Contact a Raining Data sales representative at 1-949-442-4400 for details.
If there are problems installing this product, please contact your customer service representative.
Activations are available 24 hours a day, seven days a week at the Raining Data office in the United States at 1-949-261-1875 or through the World Wide Web at:
http://www.rainingdata.com/support/activation/activation.html